Delivery Options Overview

We offer reliable delivery options to suit your needs — choose standard shipping for the most affordable option, or express delivery when you need it faster. In-store pickup may also be available. Below is an overview of how our delivery process works

1. Order the Product and Specify the Delivery Method

2. You Will Receive an Order Confirmation Message

3. Wait for Your Order to Arrive

4. Pick up Your Order at The Checkout Area

Exchange or Return of Goods

If the product is of good quality, the buyer has the right to terminate the contract concluded at a distance within 14 days after its execution.

In order for the right to terminate the agreement to be preserved, the consumer needs to monitor the preservation of the products in their original state. If the device is destroyed, damaged or damaged through no fault of the customer, the customer is not deprived of the opportunity to terminate the contract. If the value has decreased due to unpacking the product or checking its functionality, this does not mean that the consumer cannot write a request for a refund.

The product is not accepted back if at least one of the components is missing:

  • fully equipped equipment;
  • a receipt proving the fact of purchase in the Household and Gifts online store;
  • warranty card;
  • an act with a description of the defect drawn up by the service department.

The money for the goods will be returned within the terms established by the current legislation

FAQs

My order hasn't arrived yet. Where is it?

If your order hasn't arrived within the estimated delivery window, please check your shipping confirmation email for tracking details. If you're still concerned, contact our customer support team and we'll look into it right away.

Do you deliver on public holidays?

We generally don't deliver on public holidays. Orders placed around these times may see slight delays, and we'll keep you updated on your order status.

Do you deliver to my postcode?

We deliver to most locations nationwide. You can confirm availability for your specific area by entering your postcode at checkout.

Is next-day delivery available on all orders?

Next-day delivery is available for eligible orders placed before our daily cutoff time. Availability may vary depending on your location and the items ordered.

Do I need to be there to sign for delivery?

Some deliveries may require a signature on receipt. If you're not available, our courier will usually leave instructions for redelivery or collection.